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SMB Catalyst

Capability

Operating system design

Install the operating system: strategic clarity, target operating model, governance rhythm.

We design the operating system with your team and run it weekly until it holds. The deliverables are the rhythm, the KPI tree, the decision rights, and the team that owns them.

What we leave behind

Outcomes you can audit at the end

  • Target operating model written down and signed off

  • Quarterly NORTHSTAR and weekly MIRAS cadence live

  • Decision rights map agreed by the leadership team

Rituals

How the cadence runs

  1. 01Weekly operating review
  2. 02Monthly governance review
  3. 03Quarterly NORTHSTAR refresh

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